Shipping policy
FELLAS BODY CARE CO.
Shipping policy
Questions about your order? Email fellasbodycareco@gmail.com with your order number.
Preparing your order
We prepare orders within 1–3 business days, Monday through Friday, excluding holidays. Delivery time begins after your order ships. Choosing Express shipping does not shorten the order preparation time.
United States shipping
|
Service |
Qualifying order subtotal |
Shipping charge |
|
Standard |
Below $75 |
$8 |
|
Standard |
$75 or more |
Free |
|
Express |
Any order amount |
$15 |
Amounts are in USD. Free shipping applies to Standard shipping only. Eligibility is based on the qualifying merchandise subtotal shown at checkout; tax and shipping do not count toward the $75 minimum. Available services and any delivery estimates are shown at checkout.
International orders
Where international shipping is offered, available destinations, services and shipping charges appear at checkout. Delivery may take longer because of customs processing. Import duties, taxes or handling charges not collected at checkout may be payable by the recipient.
Tracking and delivery issues
We send tracking information when your order ships. If your package is delayed, missing, leaking or damaged, contact us so we can help investigate and resolve the issue. Keep the packaging and send photos when possible.
Address changes and shipping delays
Check your shipping address before placing your order. Email us as soon as possible if it needs to change; changes may not be possible once an order ships. If we cannot ship within the stated preparation time, we will contact you with a revised date and a cancellation/refund option. We will obtain your agreement to a delay where required.
Consumer information: FTC shipping guidance